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Genecia Alluora: I believe we can change the world, but that first, we've got to stop living in fear of being judged for who we are. Hi, I'm Genecia Alluora, founder of the number one leading female entrepreneur network in Southeast Asia, supporting 1 million women to own and love the F word. Being fabulous, having freedom, financial independence and family. With a challenge to women everywhere to stop talking themselves out of their dreams. So why? Secrets of the Soul Rich Woman Blueprint identifies the excuses to let go of, the behaviors to adopt, and the skills to acquire on the path to growth, confidence, and believing in yourself to be recognized as a leader online, get clients online, and to have more impact on the world.

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Genecia Alluora: Stop believing the lies about who you are so you can become who you were meant to be. You are just an F word away from the life you want, the marriage you want, the family that you want is going to be fueled by the business and life you build. Join me, be a Soul Rich Woman. Alone we are strong. Together, we are unstoppable.

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Genecia Alluora: So today's topic, we talk about how do you sell anything during these challenging times. Answering these questions to help you today furthermore. Okay, so the first question is how to help your clients first see that they have a problem that need to be solved. Okay? How to help your clients first see that they have a big problem they need to be solved. Okay? So we want to share with you strategy that Joanne, Janet and myself has used and have succeeded have results. So that's why we are here today to share with you so that you too can learn how to sell during these challenging times. Okay? So, Janet, how to help your clients first see that they have a big problem they need to be solved.

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Janet Aisyah Quek: For me, what I did was to achieve basically just to share my own experience. And also, for example, I've been hit hunted for more than ten times in three months. So I went and shared with someone. I know that she's looking for a job, and she's also afraid of losing her job in this COVID situation. So instead of asking her to do something, I basically just share my experience and also the results that I achieved in doing that and how did I do that? So subsequently, this person wants to know more about what I did and also to ask me more questions and also want to join the program that I have attended. So without me going after them, the customers the clients actually come to me. Yeah. So I feel that I'm wanted instead of I go after them. And I feel that I'm somebody because previously, when I left my corporate nine months ago, I had the title as a director in Asia Pacific and with a company.

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Janet Aisyah Quek: So without a company and title, I became nobody. Why should somebody listen to me? And how would I able to help another person when I have no job now I'm not even working, I'm not even earning. Maybe their thoughts are thinking. But what amazed me was just by me sharing my experience, what did I do? And having the result. And they just want to know more from me. So this for me is ready to help clients see that they have a problem by sharing my experience, which they will link to. Oh, I have a similar experience as you, and I would like to achieve that result same as you.

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Genecia Alluora: Okay, very good. How about Joanne yourself? How did you do that for your own business?

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Joanne Lee: Yeah. So the same. I will always share with my clients my before and my after. Like how I was sharing just now that I use in the past. I really have to sit in the Starbucks corner sharing 4 hours with the client about myself and then the company, what I do, why the products, how good the product is, and how think the product can help the customer. And unfortunately, at the end, the customer will always tell me, we'll say no. I'll think about it. And actually, it's very difficult for me to even sell a $20 lipstick. So it's very hard. I cannot even get a sale up. Despite me thinking that, oh, I have a title. I was also a sales director. I also got a director title thinking that it will sell, thinking that if I sit there only within the hour, I tell her what I'm good at, she will buy from me.

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Joanne Lee: Unfortunately, it didn't work that way. And that was me two years, three years ago when I was building my beauty business. I think just last year when I even tell people what I do, they mistook me for a beautician. That said, so, of course, you can see how I can't sell anything. But moving forward, when I did my podcast and then when I had the customer coming in, asking me about my podcast, listening to my podcast and say, oh, I heard about you. You were doing this. Oh, can I just check with you? The beauty business that you're doing right now, they'll start asking me questions. So like, what Janet say. Actually, customer comes to me, not me going to like, chasing after them, then come away. They show away. I say, yes, I'm still in the business. Okay, I refer you a customer. She want this. You want this? You want this.

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Joanne Lee: And when during Chinese New Year, when I went for an event, it's a business networking event as well, right? So I stood there. They came to me. They were all calling me podcast coach Joanne, I want to know how you keep your skin what is your skin regime? So I was just sharing because now people ask me not like last time I will always tell people you know how I got three kids? You know? You know how X X already, you know how I'm born in this business here? And then therefore I am this old ready but I still look much younger want to know the secret formula? Actually nobody want to know. So then but during that networking I offered and what is the difference is that all I have is to share with them my regime and immediately they tell me you use this, I want to buy, I want to get what you're using also.

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Joanne Lee: So that is the difference. You see, immediately they look at me, I'm the expert, expert tell you what they use really? No, wrong. One male to order. Yeah. Then I don't even need to tell them inside the product has this of course I will tell them because it's part of my business also customer service. But even before the sale, I do not need to sell like be very salesy and sell and pushy. Actually pushy and keep saying how good, how good how good this product is. They she come and ask me. So the difference is they come and ask me. They want exactly what I use. They just want exactly what I use. And then immediately they pay me instead of last time, I have to buy the products first and then get them to transfer me after. Then I have to meet them again. So now no need. I just transfer me the money. I go and order, they wait and then I send to them. It's so easy. It's so easy as compared to last time. I have to meet so many hours spent and just to earn that amount of money. I cannot expand. Right now. Yes, that is my tagline. Selling anything online like is easy when you are seen as a leader. Most importantly.

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Genecia Alluora: Selling anything is easy when you are seen as a leader online.

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Joanne Lee: Okay. Yes.

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Genecia Alluora: Either or, right? Either the online is at the selling part or the online is a behind part. It's the same. Yes. But most importantly, it must be online. Yes. So I like it what you shared. And then let's go to the next question that we also want to help other, help those of you who is watching this and listening in right now. This piece of content is going to be repurposed on the 1000 different platforms. So how to spot clients whom they must be looking for a solution? Now a lot of people don't know how to spot people. I think Janet has got a very interesting story, right? About how someone keeps texting you and texting you and texting you and texting you. Maybe you want to share that part of the story. Because I think they are quite blind. They don't really know how to spot that client who is looking for a solution. It just blindly just Sanaga wang, right? Hoping to catch some fish. But they never really understand that actually multiple effort to do one thing. So why don't you share about that?

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Janet Aisyah Quek: Okay. Genecia, okay, so for last year end of last year, Rich Woman event by Success Resource, that's where I met Genecia and I met this lady. So we connected, and she wanted to invite me for an event. So I asked her, what event is that? She said, you come and hear and then you'll know what event is that? You'll be very interesting and exciting. I was like, okay, since I was having a career break, I left my job towards the end of last year. So I say, okay, since I got time, maybe go and explore and see what is it about. And then I realized was actually network marketing. And I have exposure in network marketing for more than 15 years. I was allowed Yao the cheese. People think I'm very good to blaff. But actually I realized that, hey, you all just started. I already 15 years ago.

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Genecia Alluora: You don't have the MLM face.

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Janet Aisyah Quek: Yeah, I already presented before. I'm the pioneer in the first few MLM networking. I finally say out because I be humble. I say, okay, I listen to you. What you offer? I've been through that. So this person wanted me to join her, you see. So I went for the talk and then I already anticipate what is coming is to get me a form to sign. So I was like, okay, let me think about it. And I'm not working right. So I was like, okay, I need to discuss with my husband. So I use this as a reason to say I need to discuss with my husband. So actually, I didn't discuss last because it's up to me to decide there. I'm very independent, right? My episode and a podcast is it Good to be an Independent Woman? You can listen to my podcast this week's launch.

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Janet Aisyah Quek: So, so bad today. So she wanted to check in with me every day so can we meet up again? Since you want to discuss your husband, ask your husband come along and then ask me to meet their upline which is the previously was the CFO in a big organization I also senior management so she want to get senior management to kind of talk to me right? More power so in the end, I said, never mind, let me think about it, okay? But my late mom passed away in November last year so I actually informed her. I told her I said my late mom passed away and she was aware. The annoying thing was that during my mom's weight and after that during that period, she continued to send me the company events and invite invitations to their party and all these events so I really got annoyed and told her, please stop texting me. And I was really angry.

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Janet Aisyah Quek: I said, Please stop texting me. My mom just passed away, I need this time I am not interested in your events or whatever. And she said, oh, sorry. And then early this year, she continued to text me and invite me to the event then with the circuit breaker became a zoom meeting because cannot meet in person so became zoom so I told her after I attended Soul Rich Woman Blueprint I learned the keyword so I told her, I'm not your fish, look for other fish. You're not solving my problem. Yeah, so I got very how to say push away. I mean, I felt repelled. I repelled from her. At first, I thought we get connect and she told me one thing she said, that no obligation even if you don't want to join me, we still can be friends. So for me, it's okay. I think we can talk about other things, but not this. But she's continued to send me this. And so I just ignore until last week or two weeks ago, she still continued text me, I think last week, every week, she's still texting me until now.

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Janet Aisyah Quek: So she's very persistent. I think maybe she don't want to give up. She think that one day I will revert but let me share you. I have a person from Thailand. She has been trying to get me in for more than ten years, but I still did not join. Yeah. So when I learned about this, the fish, one fish, who are you targeting? So then I see myself as a consumer. And I told her, out of good intention, I said, don't waste time on me and anymore because I'm not your fish. I'd rather you spend time on the right person than to keep asking me and sending me information which I think is not productive for her. But she still continues them. But not as much as before. After I told her about I'm not her fish lesser, but she still continue to send. So this is. So this is something to think about. Do you want customers to come after you, go to you or you chasing after customers all the time and you feel very tired at the end of the day? Because I can feel she's very tired going after me even though I'm the customer. But I feel that I can feel that she's tired because she keep asking and asking and I'm not responding and I'm not giving her an answer to what?

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Genecia Alluora: Now share the telltale signs. Like you also have brought in clients to be coached by you. So that now that you have differentiated before and after, how do you spot clients? How can we share with our audience today to spot clients whom really they must be looking for a solution.

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Janet Aisyah Quek: Yeah. So when I launched my podcast in social media and that is where I start to get inquiries and leads coming in. So, give you an example. There was one C suite who didn't contact me for two years and I didn't know he got retrenched since the last we met when I was still in the company. So we had lunch together and he actually dropped me a message in Facebook Messenger. He does have my contact number. And he asked me, hey, you're looking good and your podcast. And then he said sorry, he didn't get to contact me. And then we quickly connected and immediately he signed up a clarity call without even me saying much. Just within that 45 minutes we had a conversation. I just shared with him what am I doing and the results that I have. And within 45 minutes he signed up a clarity call. Yeah.

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Janet Aisyah Quek: So that's one because my focus is very clear, one fish, my focus is the C suite. So the C suite came to me somehow testing me for this example. And the other example was actually a business owner. I had a conversation with the business owner. She actually noticed me that I was doing podcasts, which surprised me in the conversation because we are saying about something and she said, oh, you're doing podcasts, right. So I realized that she has been following me. But the keyword is that she actually asked because she wants to know how to do it. But I didn't push to her and say, hey, do you want to do podcasts? Hey, why don't you join a, you know, podcast is very good. But I didn't push that as very salesy. So I just share one of my episode. With her. I say, oh, you know, I'm actually sharing this content on my journey. Would you like to listen? And I send it to her. And she said, oh, you know why? Because even though she followed me on social media, they may not listen to every episode.

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Janet Aisyah Quek: So I pick a relevant episode. And I shared with her at that time. And then subsequently, I follow up with conversation that I shared with her my results and how it has helped me to bring leads and inquiries and how I can use this like a marketing vehicle, even though I'm transitioned from an employee. But I'm also sharing. I was also talking to her in her language as a business owner, thinking from a business owner perspective, what is the return on investment that she wants? You say, okay, so I spend this amount of money, so what can I get? So I shared with her that this is a marketing vehicle that you can use for life, again and again. So imagine for life, irregardless of the years, compared to the traditional way where Genecia has mentioned, you print the number of leaflets, few thousand, 10,000, $20,000, and that's gone. And some people just throw in the dust bin. Don't even how many leads are you getting? But this one is the content. Like Joanne mentioned, it's a content that is with you nobody can take away from you.

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Janet Aisyah Quek: It's just like the skills and knowledge that you have honed over the years and is with you forever. For life. So you can anytime use it, repurpose it again and again in whatever number of platforms that you would like to use it. So these two examples that I shared, really finding the keywords and also focusing on your fish so you don't talk for me? I don't talk to any fish. I focus on the fish that I want to talk and hearing and picking the keywords, that what is their problem that I can help them to solve?

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Genecia Alluora: I love that. So it's very good that you find the keywords and you are trying to solve their problem. And the interesting thing is because you are a nine to five employee before regional leader MNC Corporate APAC regional leadership to now running your own kind of coaching business and to kind of communicate with a business owner. You know what lady was looking for, that customer was looking for. How did you spot that? She was looking for a solution.

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Janet Aisyah Quek: I think this is thanks to my mentor Genecia, I was given the opportunity to do this Facebook Live, which if you ask me, I would not start even on my own if I'm on my own. So by joining the Soul Rich Woman community, I have actually opened myself to many opportunities that I did not expect, even for myself, that I would do it. So that's one and why did I say that it's also lead to another thing is that because I joined Soul Rich Woman community and I attended the program and I went through mentorship with Genecia and I'm in this community with Joanne and Charlotte. So I learned from all of you in terms of business and how consumers, what clients want solving the one problem and how to communicate with them, how to do sales without being salesy. So if you ask me if I was still in the corporate, I will never do sales because that's why I'm not in sales. I'm in corporate.

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Janet Aisyah Quek: And sales is like, oh know, even though in my younger childhood I was at Provision shop selling every day, maybe like Genecia said like scared know what doing every day until I would not want to do sales when you are older. But however, in my corporate, I do handle salespeople, I do support them in sales program. Sales retreat a lot, but it's only from a third party hearing them, what challenges they have and how do they overcome it. But now being a business owner myself and doing coaching, then I realize whatever that I have here in the past is like, oh, okay, it's theory. But importantly now is I'm learning from the real, I mean how to say learning from Genecia, right? And the team is I apply on the spot. That means I don't hear something and then I apply five years later or I apply ten years later. So for me is you'll never be ready. I always hear this word when you're ready. Then when you're ready, you will get to learn this and this you are ready. But I realized that it's never time when you're ready. Like, for example, people will think that I just. Started podcast. And they say, oh, you just started podcast, how can you coach somebody?

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Janet Aisyah Quek: But it goes back to when I was in corporate. I was a manager. I was a manager at a very young age. And I have people reporting to me who are 20 years older than me. So the question to them is, why do I need to report to you? You are 20 years younger than me, who are you to manage me? So it goes back to gain the no like trust. So for me, the no like trust is when you have the value, when you have been seen as a leader online. Now, like for me, seen as a leader online, then people will respect you, people will like you, they will trust you, whatever solution that you are helping them. So that's how I got my client. So people think, hey, why you just started podcast, you can get client. Yeah, it's correct. I really got my client in even though I just started podcast. So the same rationale. So never think that wait till ten years later when I'm ready. Wait till one year later when ready. You'll never be ready.

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Janet Aisyah Quek: Just do it now. For me, a mentor and a coach with me, I always emphasize on that because whether I'm in corporate or whether in doing business, a mentor or coach will help you to shortcut the success and also to avoid the long route and the mistakes that they will help you to pull you back and say, hey, don't go that way. Because if you go that way, you lose more money and then you make more mistake, then you come back. Do you realize you wasted another ten years? So I don't want to waste another ten years. I got no ten years to waste. I don't even want to waste one day.

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Joanne Lee: Hey, you had a hand lauer ten years.

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Genecia Alluora: Yeah, but I like your sharing, Janet, because you really show up. That's why you are able to spot clients how they must be looking for a solution by first identifying your fish and of course where they are at and of course being able to pinpoint to them their problem, right. So it always lead back to the first thing, how you help your clients to first see that they have a big problem they need to be solved. And then you move them to, okay, how is the solution. So the last question that we have that we want to answer to help you today, who's listening in and watching this right now? How to help your clients to see your product or service as the only solution for them. Like I said, now you look left, you look right. Everybody is on Facebook. You look like you look right. Anybody who has an FB potential has a blue logo or light blue or dark blue or the purple logo, purple, pink logo that they are in. They can just use the free tools, right? FB live instagram live LinkedIn live, Everybody just posting and posting and posting.

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Genecia Alluora: So then the question will be, how are you the only solution that people will trust you and buy from you? Like now? Because we're talking about how to sell during these challenging times. And if you're not helping them to see that you are the only solution, then there will be no solution. Because then if I were to search so let me share a story with you. I've got this client who came in for coaching, and she's doing MLM network marketing. And she came to me. She said she wants to continue to brand the brand that she's holding, the network marketing business that she's doing. And she is only doing online because she now cannot do offline. Because online is a lot of networking events and they have to sell face to face, right? They have to do that. And then later on now, MCO happened. Circuit breaker, cannot meet offline. So go online and then go online. Very difficult to get customers.

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Genecia Alluora: Why? Because if you search that MLM brand, that brand appears on that blue color logo, right? The Facebook. You search, there's hundreds of people doing the same brand of the same thing, of that one thing. And why would we now choose you? Because online has flattened the business game. You girls, whoever who is listening in right now, I just want to tell you, online has flattened flat. Flat. Make it super flat. That means anybody can be more successful than you in one year, in six months, in one week, as long as you're no longer hardworking online. You have a strategy online. You don't have a Soul Rich Woman blueprint and a mentor or coach online with you. I tell you, you will be overtaken overcome within one week or two weeks because someone else will be doing faster than you already. Because I see that in my offline business owners, a lot of them, 20 years, 30 years in business, or maybe they're not for example, the second generation. Or they're already offline for maybe five, six years, eight, nine years. They already know them. People know them. They got something. They refer business to them.

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Genecia Alluora: But they are taken over by people online they are taken over by people who is doing that online bit, doing that bit, doing the online bit where they are being kind of like being overtaken blocked because the online people are faster. So now it's no longer about how laojita you are. So notice, even for Soul Rich Woman, we don't talk about how laojita we are. Oh, five years anniversary, ten years online, nowhere. I don't even talk about seven years ago I go online 2013 make my first million dollars build a cafe retail chain I don't talk about that anymore. Now it's the fastest finger will win the fastest person who get the information the thing out the hook out that thing out the value out as soon as possible to the most number of people at multiple channels and the most number of platforms wins the game.

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Genecia Alluora: No longer the Lao Titai or slowly build one follower, two follower. And it's also not about the number of likes and viewers that you have right now. Really? A lot of people mistake yes, a lot of viewers of course you're doing selling of the fish, the clothes, right? Like the S Hook Ta who do the selling of the clothes and then you have the one that the Max who sell the fish sell the fish online through FB Live because they are offline business leveraging on these platforms to reach out to 200 people, 300 people who buy from them on the spot. But for other business owners like yourself, your products are not bought on the spot. But for other business like yourself products are not buy on the spot. Solve for the problem immediately.

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Genecia Alluora: So people are mistaken. People thought. 1s That now, if I do the FB life, I can sell something now. No, if your business is not suitable, it's not suitable. You need to build that no like trust factor over a period of time before you can eventually sell and become the only solution. But even before that, how do people know you? How can you be seen as the only solution? People are comparing so many people. The world is flat now. I'm also commerce business owner. I have another arm in Soul Rich Woman with the e commerce arm. I can tell you. I see the Chat group. I laugh because everybody is saying, oh, now local sellers don't have advantage because China is selling cheaper than us. So that was a problem that they're posting in the Chat Group, right? And then what happened is then someone said, oh, then China now delivery very long. What? They take ten days, 23 days, very long. So we got chance. We can win by the number of days we deliver as a local seller to our consumers.

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Genecia Alluora: Then someone else said, Actually, now time is not a factor because Alibaba is investing into logistics all around Asia. And what makes you think that China cannot deliver in the two days or three days? They are making sure that they're going to deliver, like straight to the customer doorstep in days law and their pricing is going to be cheaper than you. So the question will be, if you're fighting based on price, who is cheaper? Are you the only solution now? You're no longer the solution. Alibaba comes in millions of online sellers. China is taking over the world. Are you building up a brand? Are you communicating with the audience that you are the only solution. Even though someone else is cheaper than you, they will still choose you because maybe of additional service that you're providing, the free gift that you're providing some form of additional parts and pieces that you are providing.

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Genecia Alluora: So there was a very interesting conversation. I read in that chat group of the e commerce sellers. Everybody's worried, China is coming in. What about the local sellers? Are we going to how already eat grass, become cows? The thing is, it's not going to happen if you do something now that you become the only solution for your customers, which is are you positioning yourself being seen as someone stable, for example I want to be seen as stable. You deliver on time, you offer value added services. Things like that will give you a brownie point and bonus point, especially if you're online and you're serving customers in the online world. And that is why it's very important to know that you want to be seen as the only solution. You have to start now. Now, not later. I will tell you yesterday, last year, already start. And don't just think that the world is just that blue dot, that ping dot, the pink purple dot. It's beyond that. The world online is beyond all these platforms.

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Genecia Alluora: And how can you truly be multiple 1000 platforms so that people actually buy from you? Yeah, because now everybody is on the same blue color dot and you only have that 1000 friend or the 5000 friend or that 500 friend that you have and you're just repeatedly selling to them. Oh, I got these course this program. Then the next question will be oh, then don't do that. How I can. Don't post. Not no, you need to do. But are you consistent noy? When they search you are you relevant or not? Are you like in 2020? Just three minutes ago, someone write a good comment about you, in 2020 just 1 minute ago, someone just interviewed you. In 2020. just 3 hours ago you just do a FB Live like this that give value like crazy that people can ask questions. You know, just on the guy Robin, Robin who asked us questions, he immediately add me on LinkedIn. He go to LinkedIn and thank me, thank you girls on our FB Live that answered his question. And he thank us on LinkedIn. He immediately connected with me. Potential customer or this one. Correct? Not potential customer. Right?

[00:31:33]
Genecia Alluora: So how are we getting customers like that? We just share. Okay, but this is organic. This is just organic between our Facebook friends. But nobody really knows and understand how to become the only solution by going deeper. Deeper online world cannot play surface game anymore. The tip of the iceberg game is over. Seven eight years ago. Yes, I can tell you seven years ago, you smoke your way through, then the smoke, then you put seven smoke. Yeah, can smoke now? Customers are so savvy. The online world is flat. It's not round anymore. So I don't want to tell you this if 3 seconds ago, 1 minute ago, three minutes ago, 3 hours ago I don't see anything that is current. I see everything is like one year ago, six months ago. I am not trust you. I myself as a consumer, I buy online, I do ecommerce. I also will not trust her because I'm looking for relevance and current.

[00:33:40]
Genecia Alluora: So how current are you to be presented as the only solution? Whether you're doing ecommerce or bring your business online, or as a coach, as a mentor, your author, you're a consultant, a B, two B business. How are you presenting yourself online and being seen as the only solution? You need to establish the trust. And it's not ten year ago your trust, five year ago, your trust. That's how already I tell you like that. Yeah. So it's always being relevant, being current. Okay? And Joanne, I believe that today you are now being seen as a leader online, right? And previously, you spent 4 hours trying to convince someone to buy a $20 lipstick. Now you call someone 30 minutes, 45 minutes you close. You can bring in five figures. The exact number is $16,800. People pay you because you start your own coaching business, also on top of the beauty business. So now the world has shifted. You no longer need to spend 4 hours to close a $20 lipstick. Now just 30 minutes to 45 minutes, the hot fish come into the picture. You close them for a $16,800 program. How has that transformed your life for you? And how did you help your client to see that your product and service is the only solution for them? Why don't you share this part?

[00:34:59]
Joanne Lee: Yes. So from before, not being able to even sell a $20 to now, right now, sitting at the comfort of my own house in the band chair. Yeah. Dong suzang chair. My director's chair. Yeah. Feeling very comfortable and really sharing. What I have done is just sharing. This has not changed, okay? I'm still sharing. I'm still selling. I'm still I still have a product and a service. But what changed was really the position, the branding, my messaging as well, and how these people view me. Yes. How I actually can help them will be really to share my personal experience. It's like a review, right? When you read, like I say, you read on the website. When you want to buy something, you read, testimonials, you write reviews. Of course, people want to know how, by using the thing that you're providing helped change my life. So I often share my story on how when I'm previously building the business has got me into my 50,000 debt.

[00:36:12]
Joanne Lee: But for six months, for one year, I was not able to generate income to actually get that. I was going round, round in circles, thinking that I can learn how to transform my business by myself. So I go around to go for free website. Paid website. No, not website. Sorry. Workshops. Workshops and courses. Okay. Yes. Courses over courses. Over courses. Trying to learn and I also had the shiny object syndrome. That means people tell me, okay, now you do maybe learn how to do athlete. I'll rush there and then how to do this. I'll rush there and I keep going around and around circles, not being able to solve my own problem until I decided that I came in. I decided that I book a call with Genecia. I call her, she tell me the exact steps. Already tell you what to do. I just have to believe. Buy in the program and then just follow. And then within the six months of transformation, actually four months in fact, in very short time, I was able to transform my business from not being able to sell a $20 to actually in November, I already could sell a sold out paid workshop that people pay to come to listen to what I do.

[00:37:39]
Joanne Lee: And on top of that, I still can sell over 700 of products to now sitting in the comfort of my own chair, my own house, looking at the customer and sell big ticket item. And when I share how it has transformed this is real cases that have done from nobody to a somebody now and from a cannot sell to sell anything easy. So when I share with them this, straight away the client will they can see that I'm the one that can help them. Because they have the problem. They have the same problem as me. They cannot sell. They are not able to find their customers. They cannot present themselves as a leader for people to trust them. And I have done it already. And when I was able to showcase to them through my podcast, through what I do, even through the coaching course that I give to them, the clarity course with them, I was able to tell them my achievements, my results, show them the results. And that's where they knew that I'm the solution for them and they buy into me. And that's how easily I close my clients.

[00:38:48]
Genecia Alluora: I like it when you say that now that you can just sit on your Dong Suzang chair and just casually close five figure clients.

[00:38:58]
Janet Aisyah Quek: I need to upgrade my chair.

[00:39:03]
Genecia Alluora: Yeah, close five figure it go.

[00:39:11]
Janet Aisyah Quek: According to the closure, the height of the chair.

[00:39:18]
Genecia Alluora: So why? It's nothing to do with the chair. Yeah, realize that when you are in the online world, why today we are here we are talking about today's topic, right? We want to be sharing with you this thing. Let me just quickly come back in. How to sell during these challenging times. And of course, we have a daily ten minute podcast. Soulwide soulwide.com. You can go and check it out and check out every episode. I share one strategy with you. So if you rewatch this, you can rewatch this replay or relisten to this episode. And plus you'll be in the Ten minutes podcast as well. And then while we are talking about this, how to sell during this challenge times is because a lot of people don't really know how to help your clients to see that they have a problem that need to be solved. They are just blind because they think that like ten years ago, like Sunyan Tian. But I believe if the MCO, the COVID-19 and the circuit breaker, it helped people to realize that they need to do their business differently.

[00:40:24]
Genecia Alluora: But then again, are you helping your clients to see that they need your services? Even as times like this, people are still buying. So the zong thing here is a lot of times people are still buying. We just closed an incline for $50,000, right? And when people listen to my podcast, they do business with me. They hire me to go do projects together. 100k, five hundred thousand. So big ticket items. How did all these things happen? Because oh, COVID-19, things are not happening. No, that's not true. Things are still happening. I want you to believe that things are still happening. Even though COVID-19 is a situation that is challenging, but there are still people who want to spend money, they want to buy. Are you giving them an opportunity to buy? So that's why I want to talk about helping your clients to see they have a big problem that needs to be solved.

[00:41:12]
Genecia Alluora: So that is key today that you need to help your clients to see that they have a problem that you can solve for them. And for you, how to spot clients they also share about how to spot clients whom they must be looking for a solution, which Janet and Joanne also shared. And last but not least, we also shared with you today how to help your clients to see your product or service as the only solution for them, not somebody else. Why you? So whether is it a network marketing business? Is it a B to B business? In whatever business that you are in, this is applicable for all businesses. All, all businesses. So it's very important that you realize that. It's important to help them to see that you are only solution. Especially in the online world where the world is flat now it's completely flat. You know advantage even though you have a 20 year goodwill, 20 year opportunity, you have like ten year branding. But when I search you Google online.

[00:42:07]
Genecia Alluora: 5 hours ago where were you doing? 10 hours ago? What were you doing? What kind of things am I reading about you? You have to be seen as an online leader, like now, immediately, yesterday, and really be able to sell anything online. To sell anything is easy. When you are seen as a leader online. Whether they are selling online or offline doesn't matter. But most importantly 1 hour ago what was the social proof 1 hour ago? What kind of interview did you do 1 hour ago? Or was it that your logos, like for example, you said oh, as seen in entrepreneur, as seen in CNBC, as seen in JOTR, as seen in what? All these logos are no longer the world has flattened. All these logos carry some weight. But if it's ten years ago, I can tell you I was on TV, on radio. I can be on all the radio station, all the TV station, I was on all the TV station, I collected all the logos, but it was 20 years ago.

[00:43:03]
Genecia Alluora: Ten years ago am I relevant? The answer is no. That's why we continuously get ourselves relevant. You can search us. Just yesterday there was another thing published about Soul Rich Woman. Just 1 hour ago someone just published another thing about Soul Rich Woman. Just 3 hours ago someone just said good thing about Sour Rich Woman. So when you are online, you want this kind of current thing that allow people to just search a three hour ago wow, Soul Rich Woman have an interview. 1 hour ago smaller still talking about so much. Three minutes ago there was something that is giving value like crazy. Across the online platform, across the blue logo, the light blue logo, the dark blue logo, the pink logo, the purple logo, whatever logo you're on, you have to be no longer just on one logo. You have to be on 1000 platform, 1 million platform. As far as possible, distribution is key to success now, because the world is flat.

[00:43:53]
Genecia Alluora: The world is flat because now online is so easy. Anybody, as long as they run faster than you, they don't think so much as you, they take action faster than you. Yeah, I'm not saying you're going to lose. I'm just saying that someone is just going to get more customer than you. Law when you just look left, look right, just don't know what happening. Still trying to use your old way to do the the same thing. It's not going to work already. And that's why we want to help you to realize and be aware that online the world is flat. There is no more round and advantage. Even the ecommerce world, where I'm also ecommerce seller. One of my e commerce in Soul Rich Woman, you know, even the chat group I shared earlier on. People are talking. Oh, no advantage when China market is open. Yeah, there's no difference really, because everybody's selling cheaper than you. So then how what's next? Right?

[00:44:42]
Genecia Alluora: So that's a real question. Are you getting the results that you want by doing the things that you're doing right now? Are you already getting the thing that you want want right now? If not that, you have to rethink. You have to rethink who you are with. You're rethink who's your mentor. Go rethink what program you're attending. You're rethink the things that you're doing right now, right this instant, in your business right now, at this moment, are you doing things that is really getting yourself being seen and heard, but not just by saying, so what if you know the blueprint? So what if you know so what if you know the Soul Rich Woman blueprint? You know anymore tone out. Sing tongue puts it out. Result puts it down. How much do you make? How much impact are you going to create? And look at Joanne. She's a 14 year stay at home mom. But today, 14 years stay at home mom can make five figures ready.

[00:45:29]
Genecia Alluora: She crossed the first $10,000, right? And her beauty business used to cannot even sell a $20 lipstick in 4 hours. Sitting at Starbucks. Waste the transport money, waste the money to spend money, buy Starbucks drink. But now sit at a Dongsu Dung chair and close a five figure project easily like that. So why? Because selling anything is easy when you're seen as a leader online. And that's why the three of us here today want to share with you what we are doing. What we are doing. So what is the one last advice before we all go? What is one last advice I want to give to our audience today that dream big, never give up, and to be seen as a leader online and of course selling during these challenging times. What is the one last advice that Joanne yourself will give first?

[00:46:15]
Joanne Lee: Yes, take action and take massive action. Like Genecia said, what is that one thing that you have been doing? And if you have been doing that, what are the kind of results that it's showing you? If it's not showing the kind of results, what are the other steps that you're going to take after listening to all of us? After listening, are you still going to continue listening and listening and listening and wait out the COVID time and then wait and think or wait for government to come and save you? Government has given us all the handouts, $500, all this fun and all that. Are you going to just continue to just wait? Or are you going to take action? After learning all this, really go in depth and ask yourself, sign up and take action and then see the transformation and then you are moving out or you just want to wait? Yeah, that's all I have.

[00:47:10]
Genecia Alluora: Yeah. Janet yourself. What's the one last advice you give the audience today?

[00:47:15]
Janet Aisyah Quek: Now is the time to prepare yourself. It's of yesterday. Actually, it was yesterday is the time, so you are ready late, so don't be later. You have to start now. And like what Joanne said, it's only when you take the first step, then you get to see the result. Even it's a small result, but it's a small step that lead to the bigger results. So do not give up on yourself. Encourage yourself, acknowledge yourself, and really take the first step. And importantly is to have someone to walk with you in your journey.

[00:47:51]
Genecia Alluora: Very good. And last but not least, for myself, my advice to you who is listening in today, you're not here by chance. You could be watching another FB live or listening this on our podcast. And this already repurposed 1000 platforms already because this is the new strategy that we have adopted. The online world is flat now. How are you getting the results that you want right now? What are the things are you willing to do that others are not willing to do? Are you willing to invest in yourself? These are the questions you need to ask yourself. Can you bring a marketing budget from year end? All your travel plan, all the things that you want to do before buy the LV bag, a Mass bag, Birkins bag? Are you willing to shift all this budget forward so that you can multiply 10 X your financial independence within the shortest time possible with someone who is mentoring you, coaching you, or even attend just our one day live streaming program, which is less than just a few hundred dollars for just a one day program?

[00:48:49]
Genecia Alluora: So when you are looking at your own results, are you willing to invest in yourself? And even so, then are you willing to shift your budget? Don't tell me no money. Because no money and no time is just a blatant excuse. If you have the results, good for you. You're making your first 5000, 10,000. You're hitting your sales figure. Fine. Joanne is on her way to her first million dollars. Never before she asked me this question, joanne, she thought $1 million like Sunda Kai May. But when I help her, coach her and mentor her, and guide her to make her first $10,000, now she's on her path to making her first million dollars. Why? Even though I know that she don't really need a million dollars, right, Joanne? You push out a million dollars, right?

[00:49:39]
Joanne Lee: Yeah. But it's just through the events and all the upsetting incidents that happen that make us you know, lose heart, make us get jaded. And also the naysayers, the Dream Slayers, to tell you you already 14 year ready. You outdated already, right? Outdated. Don't think outside the matata. So that's why you feel that that million dollars does not belong to me. And you shy away and tell yourself, actually, I don't need that. But you see, when Genecia showed me the possibility and I was making baby steps, I would say 10k. And then, of course, you have to start from the small right. 10 and then I'm to my hundred and eventually my half a million and to my 1 million. Of course I'm excited. And I think the most important aspect of this is that I don't need to wait ten years. It's not going to happen in ten years. Yes. It's going to be end of this year, right? Yeah. It's so exciting because of the different, different things that we do, like Genecia always share.

[00:50:53]
Joanne Lee: Although you might see on the surface that you might see what you see. It's just superficial surface, but it's actually the tip of the iceberg. The things that we do runs and all the way, and it spreads around in many ways that you don't even know. So a lot of people might think that, oh, it's just FB it's just a podcast. They don't see it. But when we are able to turn out that sales in a very easy manner, you got to believe it. You just got to believe it.

[00:51:22]
Genecia Alluora: Very good. And we have to got to believe it, right? And then you really have to just do it. So very good. Thank you very much for joining us today. We hope that we have blessed you and empowered you in this session of sharing. And do remember that we come on Live every single Mondays and Wednesdays at 03:00 P.m.. All right. On Wednesday, you will see Charlotte as well. Charlotte Mizuki, founder of Live Spots, should be here also to share. And of course, before we go, I just want to share with you this sentence and this statement. So this is very important because in the online world, you must be ing Tao before you Ling Tao, because that's when when people see the glow, they will come to you. By being just a leader, Ling Tao will not attract people to you. It's only through ing Tao people will be attracted to you. My name is Genecia Alluora. Together with Janet and Joanne, we say goodbye and take care. See you on the next episode.

[00:52:34]
Genecia Alluora: Thank you for joining me today. I would love you to connect with me on Linkedin, Facebook, or Instagram and share with me your thoughts on today's episode at Genecia Alluora. Alternatively, you can send me an email at hello@soulrichwoman.com. I have a free gift for you on our website. Secrets of personal branding and also how do you delegate 80% of your to do list to your assistant so you can make money online and focusing on your zone of genius? And that is available at soulrichwoman.com. Join the number one leading female entrepreneur network in Southeast Asia, connecting more than 200,000 women across the region. Be a Soul Rich Woman. Dream to shine. Woman leader, leader activated. Alone, you are strong. Together, we are unstoppable.